Frequently Asked Questions

Everything you need to know about your Goarmy order

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the UK, while international orders can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy on all items. Products must be in their original condition with tags attached to be eligible for a full refund or exchange.

How do I know which size to choose?

Each product page features a detailed size guide. Since military-style clothing can vary in fit, we recommend measuring a similar garment you own to compare against our charts.

Are your products authentic military surplus?

Yes, we stock a mix of genuine military surplus sourced from around the world and high-quality tactical reproductions. The product description will specify the origin of each item.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Can I track my shipment?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to follow your package's journey.